JOB DETAILS

Product Manage|Product Owner

  • 06 Mar 2020
  • Sydney
  • Contract
  • Australian Citizens Inly
  • 6 + 6 Month Contract
  • Implement new processes, tools and products

About the Department 

This Agency is the Australian Government's trade, investment and education promotion agency. It is a statutory agency within the Foreign Affairs and Trade portfolio, with offices in overseas embassies and consulates, and representative arrangements in some other location

About the role 

The Agency  is undergoing a transformation of our Client Services in order to improve their value to Australian businesses and deliver more services to more clients.

We are seeking an experienced Product Manager to lead a multidisciplinary team to design, deliver and evaluate a new face-to-face service. The service will support Australian businesses that are 'born global' and in the scale-up phase to expand into international markets.

You will be responsible for the implementation of new business processes, digital tools, both internal- and client-facing products, and organisational change management activities that support the delivery of the service.

You will lead a cross-functional team which may include subject matter experts, service designers, user researchers, business analysts and IT professionals.

Your role will involve:

- Engaging with clients and stakeholders to understand user needs, identify opportunities and review and improve the service

- Working closely with the senior stakeholders and the delivery team to maintain an inspiring vision for the service

- Working with your team, users and other stakeholders to construct a Product Backlog that ensures delivery meets user needs and maximises value

- Supporting organisational change and communications (internal and external) activities to raise awareness and encourage adoption of the service

- Reporting and presenting progress to the Executive and stakeholders and justifying product direction and prioritisation decisions

What are we looking for in an Ideal candidate ?

As this role requires candidates to achieve baseline clearance, candidates will need to be Australian Citizens.

Essential criteria

- Significant experience (2+ years) as a Product Manager/Product Owner.
- Experience working in Agile teams (e.g. Scrum teams).
- Deep understanding of Agile/Lean methodologies and principles of HCD.
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving skills.
- Open-minded and flexible disposition.
- Demonstrated Agile mindset.

Desirable criteria

- Product Owner Certification (e.g. IC Agile, Scrum Alliance, Scrum.org).
- In-depth knowledge of Australian and international technology sectors.
- In-depth knowledge of the challenges faced by 'born globals' and scale-up companies.
- Familiarity with the Digital Transformation Agency's Digital Service Standard.

Logistics.

Location of work
New South Wales

Length of contract
6 months

Contract extensions
6 months

Security clearance
Ability to obtain baseline clearance

 Interested ? Please apply online now to start a conversation