Digital BA | Intelledox / CRM
- 17 Sep 2019
- ACT
- Contract
- Canberra Based role - Interviews will be in Person
- 6 + 6 Month Contract
- Smaller Agency - will suit someone that likes to take ownership
Overview
This Federal Agency is tasked with keeping the oceans clean and safe, has a smaller technical team of high performing specialists, and are looking to engage a BA who enjoys working in smaller close knit teams.
Whats in it for you ?
Own this job - Make your Mark
Interested group
Braddon Location
Whats the Job?
Improve this agencies online digital presence. Work with Operational areas, developers and PM's to improve the online Intelledox forms and its integration with the back end client, and incident management systems.
This role’s tasks will include, but are not limited to:
• Meet with stakeholders in operational areas to determine business outcomes • Write high level/detailed business requirements, process guides, user stories • Document business processes and their alignment to the technology workflow (e.g. Intelledox forms into Dynamics CRM)
• Identify areas for process & form improvement
• Provide SME feedback & support to stakeholders (IT Testers, UA Testers) during test phases
This Federal Agency is tasked with keeping the oceans clean and safe, has a smaller technical team of high performing specialists, and are looking to engage a BA who enjoys working in smaller close knit teams.
Whats in it for you ?
Own this job - Make your Mark
Interested group
Braddon Location
Whats the Job?
Improve this agencies online digital presence. Work with Operational areas, developers and PM's to improve the online Intelledox forms and its integration with the back end client, and incident management systems.
This role’s tasks will include, but are not limited to:
• Meet with stakeholders in operational areas to determine business outcomes • Write high level/detailed business requirements, process guides, user stories • Document business processes and their alignment to the technology workflow (e.g. Intelledox forms into Dynamics CRM)
• Identify areas for process & form improvement
• Provide SME feedback & support to stakeholders (IT Testers, UA Testers) during test phases
What are we looking for in a Ideal candidate?
Essential criteria
- Experience in developing and delivering digital transformation strategies with a customer-centric focus
- Experience with enterprise forms solutions and how they integrate into business processes from a user perspective
- Qualification in Information Technology or equivalent experience in a BA position
- Well-developed communication skills (written & verbal)
- Ability to work effectively as part of a team
Desirable criteria
- Experience in the use of Azure DevOps
- Technical background in software development and programming to understand technical tasks
- Experience in interpreting user feedback to document business process problems
- Ability to rationalise change requests into business requirements
- Experience in forms analysis with Dynamics CRM and Intelledox
Interested ? Then Click that Apply Now button